Further ‘good’ rating for Clover Group

Primary Care Sheffield (PCS) and Sheffield Health & Social Care NHS Foundation Trust (SHSC) are delighted to announce that the Clover City Practice has been rated as ‘Good’ in all five domains following an inspection of its services by the Care Quality Commission (CQC) in November 2017. The Clover City Practice joined the Clover Group of practices run in partnership by PCS and SHSC in July 2016.

Dr Andy Hilton, Chief Executive Officer, PCS said: “We welcome today’s report from the CQC. We are very pleased that the service is rated as good across all five domains but remain committed to building on the good work already in place through a process of continual improvement at the Practice.”

“The partnership between PCS and SHSC means that we are able to work collaboratively to find new ways of providing better care for our patients. We are working closely with staff and patients to make further improvements to the service we provide.”

The CQC findings highlighted that the practice specifically considered the physical health needs of patients with poor mental health as well as offering a full assessment of physical, mental and social needs to older patients who are frail or may be vulnerable. The CQC findings also emphasised that patients with long-term conditions had a structured annual review to check their health and medicines needs are being met and staff encouraged and supported patients to be involved in monitoring and managing their health.

Kevan Taylor, Chief Executive, SHSC, said: “We are delighted that the CQC recognized the focus on learning and improvement at all levels of the service and highlighted that staff involve and treat patients with compassion, kindness, dignity and respect. This reflects our commitment to continuous quality improvement across all our services as well as our core values which guide our behaviour and are fundamental to ensuring our patients and carers are at the heart of everything we do.  This ‘Good’ rating is a testament to the hard work and dedication of the Clover City Practice staff to providing a high quality, responsive and caring service to patients.”

The full report is available at: http://www.cqc.org.uk/location/TAHX4