Appointments and Missed Appointments:  

If you do not cancel your appointment and do not attend, or if you cancel your appointment less than 24 hours beforehand, we will try to contact you and book another appointment. 

Everybody accessing treatment will be offered a minimum of three appointments. This includes face-to-face and virtual appointments.  

If you do not attend three consecutive appointments, we will ask you to opt-in to continued contact with the service. This will be through a letter sent to you. 

If you respond to this then we will book another appointment. If you do not respond to this, or do not attend another appointment afterwards, we will need to consider discharging you from the service. This decision will depend on any other circumstances we should consider. 

Transfer of care 

If you move home and/or register with a different GP in the city or if you move to Sheffield from elsewhere, we will try to prioritise continuity of care for you.  

Special Allocation Scheme 

In special circumstances, we will need to make decisions about whether or not to transfer your treatment to a different team attached to your GP practice in Sheffield.

Contact Details

Email: sct-ctr.pcmht-admin@nhs.net

Number: 0114 226 4526